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We offer a range of additional features to which you
can subscribe, these include firewalling, remote
reboot ports, additional IP addresses, NAS space for
backups, and server management.
Manchester Colocation Pricing - by the 'U'
The pricing listed below is per server. Simply
look up your server's size and the amount of
bandwidth you require, to obtain the monthly price.
We allocate one power socket, one network socket and
two IP addresses as standard.
Looking for quarter
racks or full racks? Visit our
Manchester
Rackspace page.
Contract Lengths
Our standard contract for shared colocation is just 3
Months. During this period your rental
price will be fixed. We can agree
longer contracts upon request, but we like
to keep customers by providing good service,
not tying them into long contracts!
Technical Support
As standard you will receive freephone telephone
support during office hours, and emergency support
out-of-hours. This includes testing
connectivity to your machine etc. We offer a
'helping hands' service on a best-endeavours basis
during office hours.
Where an engineer
needs to urgently visit your server to investigate
hardware/software failure on your machine(s), or
accompany you to the datacentre to investigate or
replace faulty hardware/software on your machine(s),
the following rates apply:
Office Hours:
(9am - 5pm Monday
- Friday)
£35.00 per 30 minutes
Out of Office Hours:
£75.00 per 30 mins.
We aim to have an
engineer on-site within one hour.
To book an on-site visit, please call our freephone
number or e-mail us during office hours. If
your request is more urgent, call our emergency 24/7
numbers (which you will receive in your welcome
pack).
We also offer
monthly 'retainer' style support contracts, where
you pay a flat fee rather than paying the above
listed support rates, starting from as little as
£25.00 per month.
Remote Reboot Switch Port
At no extra charge, you can
have the peace of mind of being able to control
reboots of the server yourself remotely. The
Remote Reboot Switch is ideal for those times when
your server "locks up" and you cannot get into it
remotely. It disconnects the power, and then
reconnects, forcing the server to reboot.
This
is controlled from a password protected web-based
control panel which you can
Test Drive by clicking here. (username and
password are 'apc'). We thoroughly recommend
this option, and have subsidised the price
accordingly.
For details of
pricing of additional services/extras
please see our addons page.
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