
NorthernColo are providers of quality and low-cost
co-location space in the North of England.
We are part of
Melbourne Network Solutions Ltd, a company
dedicated to high levels of customer service within
the hosting and related industries. Melbourne
Network Solutions was incorporated in 2000.
In Late 2004, we saw
a niche for low priced, but reliable, simple
co-location solutions in the North and hence
NorthernColo was created.
We offer Co-location space from 1U and upwards in
datacentres in Manchester (and soon in other
Northern cities), utilising high-spec bandwidth
providers for maximum resilience.
We operate from two
facilities in Manchester, one of which is owned and
operated by ourselves, the other owned by Manchester
University; a combination which offers unmatched
stability. For more information on these facilities,
please click here for infrastructure details.
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| Our
Ethos and Values With so many hosting providers to
choose from, it can be a daunting process to find
the right provider for your valuable data.
Melbourne is
primarily a provider to small and medium sized
companies, and as such our key values are as
follows:
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Professionalism
As a business provider, our staff are
trained to be professional, helpful and
friendly. We have a proactive 'can do' attitude,
and are passionate about providing superior
customer service.
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Contactability
We aim
for all customers to be able to contact us in
the manner they prefer. We offer telephone,
email and ticket-based support. Each customer
has a dedicated account contact who will liaise
with support technicians. This means no call
centres, queues or incompetent first line
support. All our support technicians are trained
experts in their fields (Microsoft Certified
Professionals, Cisco Certified Network
Associates etc) and have years of practical
experience supporting critical business
infrastructures.
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Reliability
It goes without saying that our aim
is to provide a service which operates 24 hours
a day, 7 days a week. We think the mark of a
good service provider is in how they cope with
issues, and as such we have invested
significantly in systems and contingency
planning to ensure that when issues do occur, we
deal with them in the most competent and swift
manner.
Services Offered
We are able to
provide services in the following categories:
Dedicated
Servers,
Managed
Servers,
Internet Transit and
Colocation. We do not
offer peripheral services such as ADSL or Web
Design, but rather, concentrate on providing a
select range of services, but doing it well.
Our Network
For maximum control
and reliability, we operate a fully redundant and
resilient network over our Autonomous System, which
means we are completely provider independent. We are
members of RIPE and are a Local Internet Registry,
meaning we can allocate IP addresses to other
organisations. click here for
more detail about our network.
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